Zero Customer Service
Hubby ordered lures, they came in way smaller than I expected. Returned them, have confirmation that they were received, no credit on card yet, its been 3 weeks. Haven't received an email, no lures, no credit and no response to emails or phone calls, on hold for over an hour, no one is answering. Customer service does not exist - do not plan to order or purchase again from this company. Save your money!
User's recommendation: Buy elsewhere.
- Fishing gear
- Customer service does not exist
It is too bad you are not being upfront about your laborday sale. Your site says 10% off already marked down prices, but when I put in the code it does not take off the 10%. It is either deceptive advertising or your system is not working. I called yesterday morning and was told the person would have his supervisor get back to me. Never happened. Now I noticed you changed something that will increase my price if I remove the code, but when I go back to the site and look at the items they still have the reduced price that I started with before adding the code. This is so deceptive. I think its time to go to the internet with this one.
- Good fishing gear
- Website promotions deceptive
Reason of review
Let the company propose a solution
(Fishing)Berkley line counter Does Not Work.
Purchased a Berkley line counter. First time out it worked great. I even tested it for accuracy and it was almost dead on. Second time out it started to have trouble counting, it would skip or not count at all. Third time out it stopped counting all together. Also it would not reset. Tried Contacting Berkley several times with NO response. Guess they already got my money. Cabela's on the other hand replaced it free of charge. Thanks Cabela's. I have not even tried the new one. I had enough of the old one. I think Berkley just makes stuff that looks like fishing equipment.
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